General term & condition of use:

GENERAL INFORMATION OF THE WEBSITE

According to Law 34/2002, dated 11 July, on Information Society Services and Electronic Commerce, we inform you about the general data of this website:

Company: Union Genetics Partnership

NIE/ IVA NUMBER : Y7506561L

Domain name: www.union-genetics.com

Address : Avenida Francesc Cambo 17, 1era planta - 08003 Barcelona - España

USERS LIMITATIONS

Users declare that they are of legal age and have sufficient legal capacity to be bound to these general conditions, use our services and place orders on this website.

The user acknowledges and accepts, expressly and without exceptions, that the access to this website and the use of its services and contents are made freely and consciously, under his/her exclusive responsibility.

The user undertakes to make diligent use of the services and contents of this website in accordance to the legal regulations, moral, public order and these general conditions.

The user also undertakes no to use these services and contents for illegal purposes and/or infringe the copyrights or any other legislation of the applicable legal system.

The user undertakes to provide truthful, accurate and valid data in the forms in which it is required.

The registered user should try to keep his/her account information updated. This website reserves the right to cancel any account with false or invalid data, also inoperative accounts.

The registered user is the only person responsible for maintaining the confidentiality of his/her password. The user will also be responsible for any activity on his/her account.

The registered user should always log out before leaving this website. He/she agrees to notify immediately any unauthorized use of his/her account or password.

Downloading of the contents of this website is solely authorized if copyright, trademarks and all other intellectual and industrial property rights are respected.

Modifying, broadcasting, distributing, copying or any other use of the contents of this site for public or commercial purposes, in whole or in part, and including images, is not permitted.

SHIPPING & DELIVERY

How long

We aim at procuring to our costumers the most efficient and private shipping methods available. Our shared values are as follow: timely deliveries, attention to privacy preferences and discretion above all.

We really highlight that you must provide us the right name and delivery information (when completing your order) otherwise we cannot guarantee that the parcel will be successfully delivered.

We are happy to ship our quality products to many countries around the world.

Delivery time is 3-12 business days depending where you are located.

Shipping fees

Transaction costs represent the postage costs. It is calculated getting the weight of the order and getting the correct shipping price from our courier then adding packaging.

Free shipping for order exceeding 250 euros

Tracking

You must follow the instructions received in the automated email sent once your parcel has been dispatched. Your tracking will be updated when the parcel reaches the country of destination. Please note that, occasionally, this transaction can take up to 5 business days.

Cancelled order

See infra « return »

Disclaimer:

  1. We are not accountable for any incorrect information provided by the customer. Incorrect customer information resulting in incorrect delivery, non-delivery, detainment or charges will remain at the customer's responsibility.
  2. The customer is fully liable for any order shipped, once it leaves our warehouse. Union Genetics cannot be held responsible or liable for any product content or charges against your parcel after being stopped by any international customs process.

PRICES & TAXES

The prices shown in your shopping cart include value-added tax (VAT/IVA) but don't include shipping costs. These will be calculated when processing the order.

V.A.T. (IVA) will be applicable to purchases made by natural persons with residence in the European Union.

You can visit the database (http://madb.europa.eu) of the Directorate General for Trade of the European Commission (http://ec.europa.eu/trade/). to check the customs tariffs on importation applicable to different countries around the world. You will be asked to introduce the corresponding TARIC code to consult these tariffs. You will find the needed TARIC code on this other page here: (http://ec.europa.eu/taxation_customs/dds2/taric/taric_consultation.jsp?Lang=en&callbackuri=CBU-5).

PAYMENT METHODS

Our company work with the last up to date payment methods allowing you to use several payment terminals here are the main ones : (for further informations you can go check all the payment mehtods at this adress : https://www.mollie.com/be-fr/payments ).

Credit card

VISA, Mastercard, American Express, as well as any debit card.

We request your bank information in order to process the payment via our online terminals provided by Mollie.

Unauthorized transactions may occur due to cards not enabled to operate in a secure environment.

Bank transfer

TRANSFER PAYMENTS MAY HAVE A DELAY OF 2-3 WORKING DAYS OR MORE.

You can transfer the amount of your order directly to our bank account. Please use the following data: ES47 2100 3060 5922 0285

Remember to indicate your full name and order number (reference).

RETURN & REFUND POLICY

You may return your order within 14 days starting at its reception, we only accept item's back in an unopened and unused condition.

After you have exercised your right of withdrawal, all payments (including shipping costs) will be refunded within 30 days. If you have returned the product without prior notification, we may request a tracking code as proof of return before the payment will be refunded.

If an order is refused at the border and is sent back to us, we will only refund the order if and when the order has arrived back to our warehouse.

LEGALITY

According to the Vienna Convention of 1961, possession of hemp seeds is not considered a criminal offence in Spain, therefore making the purchase of seeds equally legal. This also applies to Ireland, England, Scotland, Holland, Belgium, Switzerland, Austria, Poland, Russia, Italy, Canada, etc. However, growing cannabis may be liable to administrative and criminal penalties. Legislation will vary from country to country.

It is advised to check the laws in your own country. All seeds are sold as souvenirs only. Union Genetics can accept no responsibility if you choose to break the law. Please don't.

Please note that, although we may ship to your country, we cannot provide any information about the legal statues of our products in your country.

INDUSTRIAL AND INTELLECTUAL PROPERTY RIGHTS

The modification, distribution, reproduction, public communication or other use, in whole or in part, of the contents and structure of this website with public or commercial purposes constitutes a violation of the current legislation of patent, industrial, intellectual and trademark rights.

Rights reserved

This website reserves the right to perform modifications, inclusions and exclusions of the contents and services provided to the users without prior notice and unilaterally.

This website reserves the right to perform modifications on these general conditions.

Any inclusion or modification is subjected to these general conditions.